FAQ

Free shipping in the US on all orders over 35$!

Can you make merch of 'x' character?

Maybe! I draw things that I am interested in, but if you think it's something I might enjoy and would look good in my style, you can send me a message with suggesstions! This is in no way a garuntee I'll make it though!

Do you offer refunds or exchanges?

Nope! Once you've bought it, it's yours.
If there is something wrong with the product though, please reach out to me with pictures of the issue and I will do my best to work with you.

You are sold out of something I am interested in. When are you going to restock?

It always will depend on the product, and the demand of it. Some things wont get restocked and I will do my best to retire these listings before they sit around for too long.
I will post on instagram when I am going to be restocking something, so follow me there for more frequent restock updates.

My acrylic charm has scratches on it after having it on my keychain/backpack/etc. can I get a new one?

Unfortunately I cannot give free replacements for natural wear of items. Acrylic is plastic! So it will scratch over time, that's just part of the product.

What about International Shipping?

Due to still figuring out the logistics of international shipping through my own website, I currently don't offer it here. I do however ship internationally over on etsy! https://www.etsy.com/shop/Wisparia
I'm hoping to figure out all the bells and whistles of international shipping through here soon.

How is your merch made?

All of my stickers, buttons, and prints are made from home.  I print everything on professional photo paper or vinyl sticker paper and stickers are cut it with my cricut explore air.
My acrylic charms, lanyards, and washi tape are currently made with Vograce, a supplier on alibaba.com
 

What programs do you use?

I primarily use PaintTool SAI, but also use Clip Studio, Medibang and Photoshop. I find some tasks more enjoyable in certain programs, so I jump around a lot!
 

What tools do you use for digital drawing?

I use an old wacom cintiq, though I am trying to learn to be more comfortable with my ipad so I can do digital art on the go!
 

How long have you been drawing?

As long as I can remember! I've always doodled on anything I can since I was a kid. I started taking art more seriously in 2010 and have since worked slowly on developing my own style. I opened my etsy shop in November 2017 to really start working on building my own business, and then built my own shop website in June 2020!
 

Is this your fulltime job?

It isn't yet! I currently have a day job and do this on the side, but hope to one day swap the two and do this as my primary job and do my other job suplementally.

Who is Wisparia? What does Wisparia mean?

Just me! I am Sami, the artist, creator, and sole owner of Wisparia. Wisparia doesn't really mean anything! It was a fun name I have gone by on online platforms for years. It was something I came up with that simultaneously sounded fantasy, naturey, and cute. All the things I like. :)

Can you draw 'x' for me?

If you are interested in commissioning me, and my commissions are open, go ahead and send me what you are looking for and I can give you a quote and send you an invoice! I don't do free art.

How can I pay?

I use PayPal as my payment processor, so it accepts Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yep! You pay through PayPal, the world's premier electronic payment solution, not through this site. I never even see your credit card number; PayPal just tells me that you've paid and I ship you your stuff. I get your money through PayPal later.

Do I have to have a PayPal account to buy?

Nope! You can pay with your credit card through PayPal without a PayPal account.